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Global Auto Auctions Reviews

78 reviews
78 Reviews From Our Community

May 26, 2024 by Oscar Gastelum
It was definitely an experience , specially if you go all in , just dont forget that this is not your typical whimpy window shopping sundays at the dealership, with tea and a cute hamdsome salesmen ..... YOU'RE IN AN AUCTION, and your respective adrenalin dose is what you should expect. this is a broker industry and therefore , one should know what to expect. but apart from all the back an forth, the company met the expectations as they promised, no more no less.. the first purchase was a bad purchase, mechanical issues, eventhough it said run and drive ( but thats out of their control) we need to understand that we are buying AS IS, and even then, they managed to refund the full ammount into my account , and with that credit i was able to purchase a tip top 2013 Audi a3 wagon, delivery was on point , and so far the car runs smoothly... still waiting on the title, but thats a cake walk !!! all & all, read the terms , and if you for some reason are not the type of person that reads these things throughly , i recommend you do, but if you prefer otherwise, then i would say : welcome to BROKERS LAND, wish you well and wish you luck!! Thanks GAA & best regards Oscar

April 6, 2024 by Leon M Williams
I am in awe from what I have seen, but question is;do they run according to highway standards? If so then I will for sure be purchasing one of these vehicles, if not afew. I have a damaged Chrysler 300;front end, have photos and I still drive it

February 5, 2024 by Sepiparis
Hi Iam sepi i am so happy to setup my acaunt.wit respect SEPI.

September 11, 2023 by Ebet Y. Davis
They answered every questions and was a great help with my 1st purchase

June 25, 2023 by Timothy Beachley
So far so good i am new to this hope it works out i might have a new hobby

June 20, 2023 by Manuel Villarreal
I got a great deal on a 2014 Mercedes e wagon , took me 4 business days to send the money when they got the money I wanted to know when I can get the car ship assuming I was to be the one to get my transporter , it took me 10 minutes in the computer to find the price that I wanted to pay, talk to the manager at global auctions and he told me they were going to be the ones to ship it , after 4 days he told me the were still looking for a transporter (it took me 10 minutes ti find one) after a week of waiting I was told that I have to find my own transporter ,found one again in 10 minutes when the transporter went to get the car he was told there was a valance of$350 dollars to be paid to get the car because of storage fees ,he was told that you have 48 hours after you paid for the car to get it out , talk to the manager at Global auctions and he told me to paid the money and they would refund me , it never happened its been 4 months and they don't answer my text , emails or calls . Love the car but be sure you ask questions about everything before you buy , there is more companys out there to get used cars . Never again I will do business whit Global Auctions

May 31, 2022 by Franct Pierre
I was going through the buy now section here on this link https://www.globalautoauctions.com/buy-salvage-cars for weeks and I finally purchased a 2021 Mercedes GLE which I shipped to Europe. It was a good buy, the fees were about $1,000 dollars but I will still make money with the vehicle once I put it back up on the market. I plan on shipping more. I used my own shipping company and had the vehicle picked up myself the transaction was pretty smooth. Will do business again. John was very helpful.

May 27, 2022 by Chatondra Jones
My invoice was for $3600 with GAA brokers I was happy with the vehicle and the price I received. I was a bit disappointed when I saw the insurance auction invoice which said $2400 on it at first, but then I realized they had to include the title over night fees, the auction bid fees, the agents they use to place bids, manage gate releases and all that other stuff. In reality they are making on average $750 dollars on you, but its well worth it because they sent me all my documents certified mail. Nothing was lost and everything was accounted for. Thank you I will do business again.

May 27, 2022 by Warren P Hickman
I had Global negotiate a three car package deal with the sellers of the vehicles who ran the vehicles through the insurance auction. We were able to save on auction and bid fees. I didn't understand the entire process but after speaking to Neil and Joseph they were very helpful, in explaining to me how they purchase vehicles in bulk, they make more on some vehicles and then lose on others because they purchase 50 vehicles at a time direct from the sellers on package deals. Buying vehicles direct from auctions can be tricky at times, the auctions make fees. Global is basically the intermediary that is contacting the seller for you, making sure they negotiate the best deal possible. I am happy with my deals I got I will buy again.

May 24, 2022 by Daniel Hernandez
I should have never bought a salvage car. I didnt realize how much it was going to cost me in parts to fix it. Not to mention my repair shop tried to overcharge me. If you buy a vehicle from Global try to get one with light damage thats all I can say.

May 24, 2022 by Edin
My vehicle arrived through a third party transporter, I was happy with the vehicle. I was a bit upset that the keys were missing. Global explained to me that they cannot be responsible for the keys. I asked them to split the costs with me they said they could not. I get it, its not their fault but I had to spend money on a new key.

May 24, 2022 by Erionica
The answered all my questions but I was put on hold for about 20 minutes. The site was informative but I felt I should not have had to wait that long to get someone on the phone.

May 22, 2022 by Daniel Garrett
They got back to me right away on the live chat, and called me to explain the process. I like the watch list feature they have and I did receive alerts when I was outbid on a few vehicles. Jerry was great to deal with so was Tom or Adam.

May 22, 2022 by Chris
I was happy to find this website and the amount of inventory It had but I was unable to purchase the vehicle I wanted. I did receive my deposit back immediately. I will try again in the future maybe I will get luckier next time.

May 20, 2022 by Javier
I bought a dodge ram rebel hit on the side. They assisted me with parts and I shipped it to my cousin in Mexico. We purchased the vehicle in Dallas Texas. It was a good price. I was happy with it and will look for more pick up trucks. The title took about two weeks to get to us via certified mail.

May 20, 2022 by Isabel Zuniga
The live chat was great they sent me links to read and I even called in the staff was very polite. They explained the entire process to me, I was able to purchase a vehicle for my wife the transaction went smooth. I picked up the vehicle at the facility with my own transporter. Thanks guys.

May 5, 2022 by Mark
The site was simple and easy to navigate, there were countless search features that made it simple and ez for me to find the vehicles I was looking for. The staff was very helpful advised me to read their terms they sent over the how to buy and how to bid links over to me, they offered live chat. I paid for the vehicles and within hours they had scheduled a pick up with a third party transporter. They basically provided a premium service for me I would definitely use them again.

March 21, 2020 by Ephraim Mubiru
"so far could not be more satisfied with ease of transaction"

February 23, 2020 by Angel
I didn't expect i got the car after 3 days, I'm in NJ the car is in austin texas. good job! will buy again.

February 22, 2020 by Jonny
This website is an ACE!! You made purchasing vehicles too easy for a first timer like me! Thank you

February 22, 2020
Thank you god bless

February 21, 2020 by Sergio
Nice Cars, reasonable process for someone like me who don't have an auction license.

February 21, 2020 by Tequila Hubbard
I from Nigeria bought 2 cars and i got it after just 1 month. Thank you GAA guys.

February 21, 2020 by Joshua
Easy to use, great service. They lead you through the whole process so you have a very high likelihood of getting the car that you want. ;)

February 21, 2020 by Troy
Thanks guys for bidding the vehicle for me while I was at work I would have missed it. Amazing deal thanks a million going to buy a few more. Global Auto Auctions saves you time and money.

February 20, 2020 by Anthony
Great website!! Thank you Global Auto Auctions staff for helping me acquire a vehicle. KUDOS to the team!!

February 15, 2020 by Elias Bou
I just got a sick 2012 Alpina - GAA Rocks!

February 10, 2020 by Anthony Mercedes
I bought 7 vehicles from Global Auto Auctions so far and i have had no issues,i would recommend them anytime.

February 10, 2020 by Lisa Allman
This company has been great since day #1. The Ladies are always helpful and have helped me with all my questions and concerns.

February 10, 2020 by Tony Flowers
I just received the title for my 2006 Harley Softail. The transaction was smooth and went exactly as I hoped. Global Auto Auctions did a great job of communicating each step of the way and responding to my questions. I was able to buy a Harley motorcyle that would have cost me $7000-$8000 on the retail market. When the repairs are complete, I will have less than $5000 invested. This worked very well for me.

February 10, 2020 by Reggie
My 2012 slk250 had less damage than expected. I am glad I had Global Auto Auctions hire a third party inspection service. I would highly recommend you spend the $200 have the vehicle inspected prior to bidding or buying. Will save you thousands of dollars if you receive a vehicle with hidden damage that you did not expect.

February 10, 2020 by Dessaint
I received my refund on my deposit within a few hours just email info@globalautoauctions.com I will be back to buy a vehicle. Thanks for refunding me right away without charging me $150 dollars for the registration. You guys are great.

February 10, 2020 by Robert
I purchased by vehicle with the Live Phone bidding. Its pretty interesting you get to hear the auctioneer while representatives are at the live auction bidding for you or one of the girls is bidding for you. You need to act quick or you lose vehicles within a split second. We attempted the live phone bidding about 5 times before I purchased a vehicle. Luckily I used this service because I would have kept getting outbid at the live sale by $100 or $200 dollars with my proxy bids. Thanks Louise!!!

January 29, 2020 by Andrea
Wiser company than others, great price on fees and excellent customer service

January 29, 2020 by Abel Montano
"the process could not have been any easier, customer service was very good!"

January 29, 2020 by Jamal D Rouchdi
"Great service from all the guys in customer service. Will buy again. A+++."

January 29, 2020 by Tommy
They make it very easy to use their services, and they are professional and knowledgeable.

January 29, 2020 by M
"Easy tranaction" Very knowledgeable on how to protect you from buying non insurance company vehicles. Please take their advice when they offer you a comparable vehicle

January 29, 2020 by Ismael Kone
Thank you for helping me find a better replacement vehicle, than the original one I had wanted. I appreciate all the help*****

January 29, 2020 by Draven
You guys are great, me and my wife are grateful for the vehicle we purchased we saved over $5000 than we would have from a used car dealership.

January 29, 2020 by Cesar Gomez
Saved 50% using Global Auto Auctions in the United States instead of buying a car from a Canadian car dealer, They helped me get the vehicle and import it fairly quickly. The process went smooth. I suggest you read all their terms and make sure you read and understand the customer declaration you are signing. They are serious about their contracts and will enforce them on you but I assure you they are the best. These contracts they have in place are for a reason and Collin helped me understand why. If you have questions reach out to him.

January 29, 2020 by Raymond
Who do you know that's ever walked out of a dealership and that made money on their vehicle? The answer is NO ONE because 100% of vehicles lose their value the minute you drive it out of the show room. With Global Auto Auctions I rebuilt my first vehicle was a bit stressful but guess what I fixed it, placed it on Ebay and Craigslist and made a $3,500 profit within 60 days. I am ready for another one. Thanks guys great learning experience and I have no problem gambling on another one.

January 29, 2020 by Michael Giordano
This is my third container with Global Auto Auctions of vehicles I am shipping to Africa they are the best guaranteed they are fair and they work with you unlike other auctions who are rude. Very pleasant soft spoke and well mannered people to deal with. They wont sell you dreams they are straight to the point.

January 29, 2020 by Donald Albert Miller
Thanks guys I am so happy with my pick up truck my cousin wants one. I appreciate you having helped me locate the parts on Ebay used helped me save alot of money.

January 29, 2020 by Ronald Davison
I wasn't comfortable sending a wire at first but they offer other options paying via bank check at the facility. If you are a weary person like I am or have doubt simply ask if their are other options. Ultimately Global Auto Auctions will work with you they allowed me to pay at the facility although the people at the facility from the Insurance Company were a bit rude and took an hour to get to me, Global Auto Auctions took care of getting the vehicle and title released to me fairly quickly. Title took about 14 days to get after I already have the vehicle in my possession. Dont be fooled by other broker websites Global Auto Auctions is the REAL DEAL!!!

January 29, 2020 by Eddie Juarez
No Gimmicks Register free place a few bids and someone will call you. Keep in mind they wont submit your bid unless you leave a 10% deposit of your bid to the insurance company. Make sure you are serious about your bid and have the money in hand to pay for that vehicle if they award it to you because you will forfeit and lose your deposit if you dont pay the balance. Fortunately for me the deal I purchased was great and I am ready to submit bids on my second vehicle.

January 29, 2020 by Aboubacar Rouamba
David is a sweet heart me and my husband retired recently and purchased the RV of our dreams saved 40% of what they were selling for on rv trader. We did some interior work to the RV but it runs great thank you David!!

January 29, 2020 by Jordan
What can I say where else can you undercut dealers from making $5000 profit on you? The answer is no where I saw the invoice from the insurance company Global Auto Auctions charged me their fees and their brokers fees, I was a bit upset at first they made $900 dollars but at the end of the day its still a great deal and I understand they are in business to make money.

January 29, 2020 by Megan
OMG I love your new watch list thank you so much I almost missed the vehicle I wanted to bid on. Thank god for the watch list reminder.

January 29, 2020 by Greg
Best Search and Vehicle Finder pages out of any other salvage auction site. This is amazing you guys have simplified the search process for me. Very Global Auto Auctions to use thanks guys.

January 29, 2020 by Corey
The vehicle finally arrived in my country. Thank you and god bless my entire family loves the vehicle. I am also thankful for the assistance with the shipping company you referred to me.

January 29, 2020 by Usman Moe
If you are like me and want to avoid the auction hassle just CLICK ON A BUY NOW and go pay for the vehicle the next day at the facility. How much easier do you want it to get? I was searching on Global Auto Auctions buy now day and night until a deal popped up my suggestion is to watch it late at night when their data updates and the insurance companies drop prices to dump some of their inventory. I tend to do very well with Global Auto Auctions come December insurance companies like to liquidate their inventory right before the New Year. Great team to work with the girls and guys are honest. Not sales men like these other auction sites that have a fraction of the inventory that Global Auto Auctions has.

January 29, 2020 by Issere Dossou Dowo
Very Polite Staff beyond Polite!!!! Experience was excellent waiting on a vehicle to come up for sale next week.

January 29, 2020 by Justin Golden
"Super easy. Really fast and great customer service"

January 29, 2020 by Jason Garza
2018 Chrysler pacifica Hail damage clean title was PHENOMENAL only paid $12,000 with dings and dents.. Runs and Drives great its in repair shop now getting the paint work done. Thanks guys.

January 29, 2020 by William Ferguson
A+service! 5*****!"

January 29, 2020 by Randell
"Staff is nice and courteous with any questions in purchasing or question about item up for auction"

January 29, 2020 by Ryan Conklin
"My experience to this point has been.. I have no reservation saying that the experience I have had to this point has been surprisingly impressive - as well as remarkably responsive, genuinely supportive and worthy of honorable mention." Company Choice Two very important factors.. of which I speak only for myself: 1. Selection 2. Commission Cost -----> My Assessment, Experience & Conclusion: if not The Absolute Best; very, very near. Highest Rating from a Research Journalist. 5 Stars ***** ***** ***** ***** ***** ***** ***** ***** ***** Cant wait to purchase some light flood damage vehicles that run and drive.

January 29, 2020 by Christopher Clippard
For the last two years I have not been able to find a vehicle for the price I was comfortable with until now. I wish I had more money to purchase two or three vehicles. Thanks for the Honda CRV very happy with it.

January 29, 2020 by Roy R.mace
Im so happy with my purchase, and the amount of money I have made on the resale through Ebay that I am about to quit my job and do this full time. Looking for the right buy is probably the toughest job. My suggestion is do not be lazy spend the time you will find that deal. Do not expect the Global Auto Auctions agents to know what you want.

January 29, 2020 by Alfredo Garcia
My tow truck had hidden damage was not Global Auto Auctions fault sometimes you just cant tell with the pictures but they provided me such a good deal that the extra money I spent to fix it justified the price I paid

January 29, 2020 by Charles Brown
Insurance auction facility lost my keys I was so pissed but Global Auto Auctions did the right thing and gave me a bonus credit towards my next purchase thanks guys. Please keep in mind everyone KEYS GET LOST THEY ARE NOT GUARANTEED. Make sure you have a way to unload your vehicle once it gets to your body shop or garage.

January 29, 2020 by Stephan Garcia
I have to say for years I woke up at 5 am drove to auctions waited all day and would come back empty handed because prices were so high wasting money on gas and time. I cannot believe what a dinosaur I was, now I look for 10 vehicles email my bids to my contact and if I get 1 or 2 of the vehicles, i saved money, time and aggravation. Global Auto Auctions thank you for simplifying my life. I feel like a moron driving to the auctions all those years...

January 29, 2020 by Connor Crowley
Have nothing but good things to say about the staff.. Follow the policies read the terms, place bids on alot of vehicles to increase your chances of being the high bidder. Dont forget they still have to submit your bid/offer to the seller or the insurance company. Most auctions are ON APPROVAL!!!

January 29, 2020 by Jonathan
My husband loves the vehicle thanks guys. I was a bit skeptical at first but thank you for dealing with my insanity. I really appreciate what you guys have done by giving us that bonus credit.

January 29, 2020 by Chris Roland
The sprinter van for my plumbing business is running great. I made back the money I spent on it within the first 4 weeks.. Thanks Robin you helped me through the entire process.

January 29, 2020 by Kitty Galbraith
Scott I love my mini cooper convertible.... Thank you was a great deal for $7500 dollars thanks a million.

January 29, 2020 by Richard Martinez
Make sure you understand your vehicle takes two to three weeks to get released and titles take up to 45 days.. I was pissed but I read my contract and ultimately Global Auto Auctions pulled through on their contracts obligation. Do not think for one second a vehicle is getting released the same day or the next unless its a buy now and you are down at that facility with your ID and a cashiers check. Auction vehicles and paperwork take time to be processed.

January 29, 2020 by Mike
So easy to search for vehicles great website... Purchased my Honda CBR very happy with it.

January 29, 2020 by Chuan Xi
I am very happy with my 2016 Freightliner... Looks just like the photos didnt expect anything more or anything less

January 29, 2020 by Seth Billig
Thank god I used the inspection services, saved me from spending $20,000 on a piece of junk!!!! I give this company 10 Stars for transparency... Their terms are all over the site in red letters try reading them!!! No fine print here big and bold!!

January 29, 2020 by Jeremiah Doderer
True Insurance Company Auction re marketer. Submit a realistic bid, not a dreamers bid/offer and they will go to bat for you this team to get the vehicle for you at the best price possible. Keep in mind they purchase in bulk to get better prices which means they eat some of their vehicles at a loss. Do not waste your time thinking you are buying a ferrari for $5000.... This site is not for dreamers... Thanks for my truck guys i love it... 5 stars to the staff and the service.

January 29, 2020 by Dirk O Hibbert
Global Auto Auctions was great staff was great.. Transport company I dealt with I wanted to strangle they dropped my vehicle off last minute late at night.... Thank god I was happy with the vehicle... Thanks guys.. until next time.

January 29, 2020 by Dennis Gilmore
I picked up my vehicle from West Palm beach and the battery was dead I had to replace it the audi started right up.... thanks guys.. 5 stars... for Global Auto Auctions staff...

January 29, 2020 by Stephanie King
My wire took over 8 days to get to the United States unfortunately the insurance company resold my vehicle and I had to take a replacement.. My suggestion is if you are from over seas fund your account the week before so you are not responsible for a relist fee and or a late fee.

January 28, 2020 by Glaicy
I just picked up my 2007 Porsche carrera 4 s convertible, battery was dead, had some scratches over all the car was in great shape. Thanks again Andie.

January 28, 2020 by Elias Bou
Great services!!

January 21, 2020 by Lynette Cornelius
"Effective And Responsive. I have purchase 3 trucks with Global Auto Auctions and never had problem. I will recommend this guys for sure." Its exactly what it is an Global Auto Auctions .... Best way to purchase vehicles in my book save thousands cutting out the middle men.

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